Laundry Terms
Laundromat Terms of Use
FUTATABI FUTABA FUKUSHIMA (hereinafter referred to as the “Hotel”) has established these Terms of Use of the Hotel Laundromat (hereinafter referred to as the “Facility”) under the provisions set forth below to ensure the safe and comfortable use of the Facility by the guests to the Hotel. Please abide by these Terms when using the Facility.
- The Facility is available exclusively to the guests staying at the Hotel.
- When using the Facility, please pay the fee displayed on the laundry machine according to the service you wish to receive (cashless payment only).
- Detergent is automatically dispensed. Please do not use detergent that you have brought with you.
- Please keep any clothing you bring with you at your own risk. Use of the Facility does not constitute an obligation to outsource laundry services to the Hotel or to store clothing and other items brought into the laundry store.
- Please do not put more clothes or other items into the laundry machine than the amount indicated on the machine.
- Users are responsible for the following:
- ・Operate the laundry equipment in accordance with the operating instructions provided in the Facility.
- ・Determine what type of clothes to wash and how to dry them.
- ・Before placing clothes, etc. in the laundry machine, check to see that there are no items left behind that may stain or damage the laundry machine or the clothes, etc. (In light of the fact that laundry machines are continuously used by an unspecified number of users, this does not guarantee that the inside of the drum of the laundry machine will always be free from stains or damage to clothes, etc.)
- ・The user shall, before placing clothes, etc. in the laundry machine, check to see that there are no items in the pockets or between the clothes, etc. that could stain or damage them, and no metal or other foreign objects that could damage the laundry equipment or cause it to malfunction, and exclude any such items.
- ・Measures to prevent theft or loss of items within the Facility.
- Smoking is prohibited within the facility.
- Please refrain from bringing in food and drinks.
- Please refrain from taking photos inside the Facility.
- The following items of clothing will not be accepted for this service:
- ・Shoes
- ・Items used by persons suffering from, or at risk of suffering from, infectious or contagious diseases
- ・Items with significant dirt or debris
- ・Items with dirt on them
- ・Items used by pets
- After washing or drying is finished, please remove the laundry as soon as possible for the next user.
- If the laundry equipment stops halfway through the washing or drying process, please notify the front desk immediately.
- If you find any clothing or other items left behind within the Facility, please bring them to the Hotel front desk. Clothing or other items that are brought in or found by Hotel staff will be kept at the front desk, so please speak to a front desk staff member when you wish to collect them. Clothing that has not been picked up for one week or more will be disposed of by discarding or any other method at the Hotel’s discretion. The user concerned may not make any claim for such measures.
- In the event that a malfunction or breakdown of laundry equipment occurs for reasons attributable to the Hotel, and the user’s laundry is soiled or damaged, and the user suffers damages, the Hotel shall compensate for such damages.
June 1, 2026
General Manager